Do you need assistance with choosing the right product or have a question about your existing Western Mountaineering gear? You’re in the right place! Connect with us here for all your outdoor questions and product-related inquiries.

If you have a question regarding one of our products, please check out our Frequently Asked Questions.

If you have a more in-depth question, need help ordering Western Mountaineering gear, or would like to inquire about a repair/warranty issue, please contact

Questions about online ordering / shipping / returns? Click here.

If you have an immediate question or concern, please call the Western Mountaineering office at 408-287-8944 anytime Monday – Thursday from 8am-3pm (PST) and Fridays from 8am-12pm (PST).

Headquarters Address:
Western Mountaineering
1025 South 5th Street
San Jose, CA 95112

See you out there!